- Know and understand the ISO 9001 V2015 standard’s requirements,
- Understand how to build the quality management system’s components,
- Allow the establishment a continuous improvement dynamic for quality to increase customer satisfaction.
- The quality management and its principles,
- Understand the ISO 9001 V2015 requirements,
- Understand the management by processes,
- Elaborate the process map,
- Build and control its documentation system
- Use the ISO 9001 tools
- Know the certification’s impacts.
Pedagogical approach and means:
- We use numerous exercises, serious games, case studies to assimilate concepts and theories,
- Marense trainer is a certified auditor,
- Coaching and support on site or remotely as needed.
Our trainings are performed in your workplace and can be adapted in their content and in their duration to suit your needs.
For more information: Introduction to quality management
For any question, do not hesitate to contact us !